FAQ
If something isn't covered here, email us at support@tubesignalhq.com.
TubeSignalHQ is a pre-publish intelligence platform for YouTube. It has five modules: Video Readiness Audit (pre-upload verdicts), Channel Health (channel intelligence hub), Viewer Fatigue Risk (viewer fatigue and repetition analysis), Competitor Intel (competitive intelligence), and a Publish Planner. You can start with just video readiness audits on the free plan and unlock the rest as you grow.
Independent YouTube creators who publish regularly and want systematic intelligence across their channel — not just a one-off tool. The Starter and Pro plans are built for solo creators. The Studio plan is built for agencies and creators managing multiple channels at scale.
No. Everything in TubeSignalHQ is rule-based and deterministic — the packaging diagnostics and action plans score or rank observable, named signals. (Channel intelligence and Competitor Intel's calculated analysis are temporarily unavailable while we complete the applicable YouTube API compliance review — see the relevant sections below.) TubeSignalHQ does not generate titles, thumbnails, scripts, or any other content for you.
Only if you choose to connect it. Video readiness audits require no channel connection — submit your title, thumbnail, opening hook, and transcript excerpt directly. Channel Health and Viewer Fatigue Risk require a Google OAuth connection to read your channel and video data. Competitor Intel uses the public YouTube API to analyse competitor channels.
Click Confidence scores your title and thumbnail across five signals: thumbnail presence (30%), emotional hook (25%), title specificity (20%), title length (15%), and thumbnail text (10%). Each signal receives a Pass, Warn, or Fail status — the weighted sum of those status scores produces the final 0–100 result. A higher score means stronger click-through packaging.
Retention Risk analyses your opening hook and transcript excerpt to score whether the first 30 seconds of your video establishes conflict and stakes early enough to retain viewers. The five signals are: Conflict delivery (30%), Opening phrasing (25%), Stakes clarity (25%), Exposition density (12%), and Escalation rhythm (8%). A higher score means lower retention risk — a score below 55 (AT RISK) means the opening is likely to cause early viewer drop-off.
No. Packaging is one factor among many — content quality, upload timing, channel authority, and algorithmic momentum all play a role. A high Click Confidence means your packaging has the signals associated with higher CTR. It is not a view count prediction.
Each signal receives a status — Pass, Warn, or Fail — and each status maps to a point value for that signal (for example, Conflict delivery: Pass = 30 pts, Warn = 16 pts, Fail = 0 pts). Points across all signals sum to a 0–100 score. Score labels differ by dimension: Click Confidence uses STRONG (85+), SOLID (70–84), NEEDS WORK (55–69), and WEAK (below 55). Retention Risk uses HEALTHY (85+), LOW RISK (70–84), WATCH (55–69), and AT RISK (below 55). Both use the same weighted status system — not a simple average of per-signal scores.
Yes. Each submission uses one video check from your monthly count regardless of whether you've submitted the same title before. If you revise and re-submit, it counts as a new check.
Channel Health is a channel intelligence hub. Connect your YouTube channel via Google OAuth to access your channel analytics, a strategy profile, and governance snapshots. The scored assessment (hook score, retention score, decision state, per-video scoring, and the next-step action plans derived from it) is temporarily unavailable while we complete the applicable YouTube API compliance review.
Viewer Fatigue Risk analyses your channel for patterns that cause viewer fatigue before they show up in your metrics — topic and format repetition, content authenticity, and audience-segment mapping. The scored risk tier (Low / Medium / High / Critical) and structured recovery plan are temporarily unavailable while we complete the applicable YouTube API compliance review.
Before publishing a new video, Publish Validation checks whether it adds to an existing risk pattern on your channel — repetition, over-promise, or audience drift. This depends on the Viewer Fatigue Risk assessment above, so it's temporarily unavailable for the same reason.
Channel Health and Viewer Fatigue Risk are included from Starter ($49/month) upwards. Free plan does not include them. Channel Health limits: Starter — 1 account, Pro — up to 5, Studio — up to 20. Viewer Fatigue Risk limits: Starter — 1 channel, Pro — up to 10, Studio — up to 100. Note: the scored assessments in both modules are temporarily unavailable while we complete the applicable YouTube API compliance review — see the two answers above.
A Competitor Intel room is a competitive intelligence workspace. You select your channel, 2–25 competitor channels, a timeframe (30, 60, 90, 120, 180, 300, or 365 days), and a goal. TubeSignalHQ ingests each channel's public YouTube data (titles, view/subscriber/like/comment counts, thumbnails, publish dates) and displays it in the room. The calculated analysis — breakout packaging patterns, white space opportunities, title pattern analysis, and strategic recommendations — is temporarily unavailable while we complete the applicable YouTube API compliance review.
Competitor Intel is available from Starter ($49/month) upwards. Starter includes up to 2 rooms, Pro up to 10, and Studio up to 50. Each room supports up to 25 competitor channels.
It depends on the number of competitors and the timeframe. Processing typically takes several minutes. You will see live status updates as the pipeline progresses.
Yes. You can run a new analysis on an existing room at any time to capture how the competitive landscape has shifted since the last run.
Free: 3 video checks/month, 3 planner events/month, Publish Planner. Starter ($49/month): 25 checks/month, 20 planner events/month, Channel Health (1 account), Viewer Fatigue Risk (1 channel), Competitor Intel (up to 2 rooms), email support. Pro ($99/month): 150 checks/month, 100 planner events/month, Channel Health (up to 5 accounts), Viewer Fatigue Risk (up to 10 channels), Competitor Intel (up to 10 rooms), CSV export, priority support. Studio ($199/month): 500 checks/month, 500 planner events/month, Channel Health (up to 20 accounts), Viewer Fatigue Risk (up to 100 channels), Competitor Intel (up to 50 rooms), dedicated onboarding.
One submission — a video title, thumbnail image, opening hook, and transcript excerpt — equals one video check. Your count resets on the first day of each billing cycle. Channel Health, Viewer Fatigue Risk, and Competitor Intel do not consume your check count.
The video readiness form disables until your cycle resets or you upgrade. All existing results and all other modules stay fully accessible.
Yes. Upgrade or downgrade any time from the billing portal in your account settings. Proration is handled automatically by Stripe.
Yes. Cancel any time from the billing portal. You keep access until the end of the current billing period. No cancellation fees.
Yes, within 7 days of any charge if you have used fewer than 3 audits on the paid plan. Email support@tubesignalhq.com with your account email and the refund request. See the refund policy for full details.
JPEG, PNG, and WebP. Maximum file size 5MB. Dimensions do not affect the score — the diagnostic checks whether a thumbnail is present, not its pixel dimensions.
Your data is stored in Supabase (PostgreSQL) with row-level security — each row is access-controlled to your account. Thumbnails are stored in a private storage bucket. All data in transit is encrypted via TLS.
Yes. Go to Settings → Danger Zone and click 'Export my data' to download a full JSON export of everything we hold on your account — audits, channel data, Competitor Intel workspaces, experience risk scores, and billing history.
Yes. Go to Settings → Danger Zone and click 'Delete account'. Account deletion is permanent and initiates deletion of your account and associated data — audits, channel data, Competitor Intel workspaces, experience risk data, and your account credentials — in accordance with the retention and deletion periods described in our Privacy Policy. This cannot be undone.
Yes. If you are in the EU/EEA you have the right to access, export, correct, or delete your personal data at any time — all available directly in Settings. For any other data requests email support@tubesignalhq.com. We respond within 30 days. See the privacy policy for full details.
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